All The Tools You Need To Build A Successful Online Business

All The Tools You Need To Build A Successful Online Business

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Trained assistants for practice owners

Your practice runs. Even when you're not in it.

eLIVate TEAM places trained virtual assistants who answer your phones, follow up on every lead, run your newsletter and social, and keep your front office moving โ€” for a flat monthly fee, with no hourly invoices to reconcile.

โœ“ 30-day replacement guarantee. If the fit is wrong, we replace at no cost.
14 days
Average time to placement
Up to 70%
Lower than a local hire
Flat fee
No hourly billing, no overages
100%
Dedicated to your practice
Camille F.Patient Scheduler
Gabriel C.Lead Follow-Up Specialist
Alyssa M.Front Desk Receptionist
Daniel P.Social Media Manager
Grace T.Patient Recall Coordinator
Michael S.Practice Ops Specialist
Camille F.Patient Scheduler
Gabriel C.Lead Follow-Up Specialist
Alyssa M.Front Desk Receptionist
Daniel P.Social Media Manager
Grace T.Patient Recall Coordinator
Michael S.Practice Ops Specialist
What they do

Every task that keeps you at the desk
instead of with patients.

๐Ÿ“ž

Front Desk & Phones

Answer inbound calls, book and confirm appointments, handle texts and emails, and make sure nobody reaches voicemail.

Most requested
๐Ÿ”

Patient Recall & Reactivation

Work your inactive list, recover no-shows, follow up on care plans, and fill tomorrow's holes in the schedule today.

Highest ROI
โšก

Lead Follow-Up

Call and text every new lead within minutes, work the ones who didn't answer, and keep chasing until they book or opt out.

Speed to lead
โœ‰๏ธ

Email & Newsletter

Write and send your monthly newsletter, build nurture sequences, segment your list, and keep past patients hearing from you.

Stays top of mind
๐Ÿ“‹

New Patient Intake

Paperwork before the visit, appointment prep, reminder sequences, and a first impression that doesn't depend on your front desk being free.

Time saver
โญ

Reviews & Reputation

Request reviews at the right moment, respond to feedback, and keep your Google profile working while you treat.

Growth
๐Ÿ“ฑ

Social Media

Plan and schedule posts, edit short-form video, write captions, respond to comments and DMs, and report on what actually drove bookings.

Popular add-on
โš™๏ธ

Practice Operations

Build SOPs, onboard staff, track KPIs, manage vendors, and run the systems you keep meaning to get to.

For scaling
Meet the team

Vetted, trained, and ready in week one.

Every candidate clears skills testing, an English communication screen, a background check, HIPAA training, and a paid trial task before you ever see them.

Top 1% talent

Charity A.

Lead Follow-Up Specialist
6+ years practice experience
Top 1% talent

Bill G.

Social Media Manager
5+ years practice experience
Top 1% talent

Marigold P.

Patient Recall Coordinator
4+ years practice experience
Top 1% talent

Alvin B.

Front Desk Receptionist
5+ years practice experience

AI-GENERATED PHOTOS. Every face on this page is synthetic, and the names and experience claims are placeholders. Scene photos can ship as AI images. Faces presented as your available assistants cannot โ€” replace these with real, permissioned people before launch.

Pricing

Flat monthly. Pick your hours.

No hourly invoices, no overage billing, no timesheet arguments. One monthly investment, one dedicated assistant, month to month.

10 hours / week

Starter

One clear job, off your plate. Best for solo practices testing delegation.

$697
per month
โ‰ˆ 40 hours monthly
  • Dedicated assistant, not shared
  • One core function (phones, lead follow-up, or recall)
  • HIPAA trained and background screened
  • Onboarding plan and SOP setup
  • Monthly check-in
Book a call
20 hours / week

Growth

Front office coverage plus follow-up. Where most practices see the schedule fill.

$1,197
per month
โ‰ˆ 80 hours monthly
  • Everything in Starter
  • Two or more functions combined
  • Lead follow-up and nurture campaigns
  • Dedicated Success Manager
  • Bi-weekly performance reporting
  • Priority replacement
Book a call
30โ€“40 hours / week

Full Seat

A full team member. Replaces a front desk or marketing coordinator hire outright.

$1,997
per month
โ‰ˆ 120โ€“160 hours monthly
  • Everything in Growth
  • Newsletter, social, and content execution
  • Practice ops and SOP ownership
  • Weekly reporting to you
  • Custom training on your systems
  • Named backup on the bench
Book a call

PROPOSED PRICING โ€” not final. These figures assume roughly 50โ€“58% gross margin at Philippines talent cost. Confirm your actual pay rates, Success Manager load, and bench cost before publishing. Add-on roles (marketing, bookkeeping, bilingual support) should be quoted separately.

The math

What would you rather pay?

eLIVate TEAM assistant

Full time ยท Philippines or Latin America
  • Fluent English
  • 3+ years healthcare experience
  • HIPAA trained and screened
  • Trained on practice and marketing workflow
  • Managed by a Success Manager
$1,997 / month
Additional costs: none.
vs

Local front desk hire

Full time ยท United States
  • Fluent English
  • Experience varies
  • You handle compliance training
  • You handle onboarding
  • You manage them
$4,800+ / month
Plus payroll taxes, benefits, PTO, workers' comp, recruiting, equipment, and office space.

PLACEHOLDER FIGURES AND AI PHOTOS. Replace the local-hire comparison with sourced regional wage data, swap both portraits for real people, and add an "individual results and costs vary" disclaimer before this goes live.

Money on the table

You already paid for the call.
Then nobody picked up.

Every unanswered call is an ad you already bought and a patient who just dialed the practice down the street. Run your own numbers.

Google, Meta, everything combined
From ads, Google listing, and referrals
Industry average sits between 25% and 40%
Your front desk conversion rate
Full case value, not the first visit
Left on the table
$349,920
per year, from calls you already paid to generate
Calls missed each month36
New patients lost each month16
Ad spend wasted each month$900
Revenue lost each month$29,160
Full Seat coverage at $1,997/moNets +$27,163/mo
Answering those calls covers the assistant and returns $27,163 a month on top.
Results

Time back. Money recovered.
Calls that finally get answered.

"We were spending four thousand a month on ads and letting a third of the calls roll to voicemail. Our assistant answers everything now. Same ad budget, eleven more new patients a month. Nothing about our marketing changed โ€” we just stopped losing the calls we already paid for."

Dr. Erin VandenbergOwner, Meridian Spine & Wellness
+11
New patients per month, same ad spend
0
Calls to voicemail during office hours

"Leads used to sit in the inbox until someone had a free minute โ€” sometimes two days. Now they get a call back in under ten minutes and a text if they don't pick up. Our booking rate on the same leads nearly doubled, and I stopped doing follow-up at nine at night."

Dr. Marcus ElleryFounder, Ellery Family Dental
12 hrs
Returned to the owner every week
<10 min
Average lead response time

"Our inactive list had been sitting there for two years and nobody had time to work it. She called through it in six weeks and put the whole list on a monthly newsletter. Those were patients we'd already paid to acquire once โ€” we just never went back for them."

Dr. Priya RaghunathanOwner, Northgate Physical Therapy
$41k
Recovered from reactivated patients
6 wks
To work a two-year backlog

"I priced a local front desk hire at roughly sixty-five thousand all in. We got someone better for a quarter of that, and she was producing in week one instead of month three. I didn't run a single interview cycle."

Dr. Alan WhitcombeCEO, Cascade Health Collective
$41k
Annual payroll saved vs a local hire
Week 1
Productive, not month three
Who we staff

Built for practice owners.
Open to business owners.

Chiropractic practice

Chiropractic

Recall and reactivation are where chiropractic practices leak the most revenue. Our assistants work your inactive list, protect care plan compliance, and keep the schedule full without adding a body to the front desk.

Lead follow-upPatient recallCare plan follow-upROF scheduling
Dental practice

Dental

Every lead followed up within minutes, treatment plans chased until they book, and a front desk that answers every call โ€” so the chair stays full.

Lead follow-upTreatment plan follow-upRecareReview requests
Physical therapy clinic

Physical Therapy & Med Spa

High-volume scheduling, package tracking, lead follow-up, and the nurture cadence that turns a first visit into a full plan of care.

Lead follow-upPackage managementRebookingWaitlist fill
Business team

Business owners

Not a practice? Same standard. Lead follow-up, email marketing, social media, inbox and calendar, and operations for owners who need the seat filled without the payroll.

Lead follow-upEmail marketingSocial mediaExecutive assistant
Why eLIVate TEAM

Managed, not just matched.

๐ŸŽ“

Trained before day one

Generic assistants take three months to learn your world. Ours arrive already fluent in scheduling, lead follow-up, recall, and patient communication.

๐Ÿค

A Success Manager, not a handoff

Someone owns performance, coaching, and escalation. If delegation is the thing you're worst at, we don't hand the problem back to you.

๐Ÿ”„

Replacement in days, not months

We hold a vetted bench. If the fit is wrong inside 30 days, we replace at no additional cost.

๐Ÿ”

Compliance handled

HIPAA training, background screening, confidentiality agreements, VPN enforcement, and a Business Associate Agreement where required.

๐Ÿ’ป

Works in your software

Assistants are matched on experience with your practice management system, CRM, and scheduling tools, so onboarding takes days rather than weeks.

๐Ÿ“Š

You see the output

Time and task reporting so you know exactly what got done โ€” without having to ask.

How it works

Four steps. Two to three weeks.

1

Book a call

We map where your week goes and identify the role that gives back the most of it.

2

We recruit and vet

Skills testing, communication screening, background check, and a paid trial task.

3

You interview finalists

Meet a shortlist of two or three. You choose. No one is assigned to you.

4

Onboard and go

We handle setup, training on your systems, and the first 90 days of performance management.

FAQ

Questions before you book.

How does the monthly fee work?

You choose 10, 20, or 30โ€“40 hours per week and pay one flat monthly investment. No hourly invoicing, no overage charges, no timesheets to approve. Month to month, with no long-term contract.

Is my assistant dedicated to my practice?

Yes. Your assistant works only for you during your scheduled hours. We don't share assistants across accounts or rotate coverage.

Where does your talent come from?

The Philippines and Latin America. Latin America is the default when your role needs live overlap with your business hours or bilingual patient support.

Can they answer my phones and work in my software?

Yes. Assistants work in your VoIP phone system, your CRM, your scheduler, and your email platform under the permissions your practice sets. Callers get the same experience they'd expect from someone at the front desk.

Is this HIPAA compliant?

Every assistant completes HIPAA training, passes a background check, signs a confidentiality agreement, and works under enforced security protocols. We provide a Business Associate Agreement where required.

What if it isn't the right fit?

We replace at no additional cost within the first 30 days. Because we hold a vetted bench rather than recruiting from scratch, replacement takes days.

Will this work with the team I already have?

It's designed to. Most owners start by moving the work their local team can't get to โ€” lead follow-up, recall, newsletters, social โ€” rather than replacing anyone.

Do I have to be a practice owner?

No. We staff chiropractic, dental, med spa, physical therapy, and optometry practices, and we place assistants with business owners outside healthcare.

Stop being the reason it can't run without you.

Book a call. We'll map where your week goes and show you which seat gives back the most of it.

Book a call